Paytm Mobile Solutions — account login issues

Address:

500055

Dear Sir/Madam,

I wanted to transfer 29500 to one of my friend on urgent basis so added money from my bank account(HDFC) and while transferring it says system has detected bot and unable to transfer later its not allowed to login to my account from App(where i can login on web brower and paytm dont allow to transfer money on web browser) while logging to application require otp which is not sent by paytm(I am able to send and receive otp on my number so no issues with my mobile network). I have called multiple times to paytm and every time i call paytm suppport i am charged with mobile network(no toll free number) but no solution provided.

Raised a complaint on paytm care on twitter but no response from them. This is not first time but paytm support is really worst and we struck with out own money on their banks for days and days and we have to beg them to get our money back.

My paytm complaint number is[protected]
My mobile number is [protected]