Paytm Mobile Solutions — Add money failed

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New Delhi, Delhi, 444505

I had done a transaction on 26/12/2016 .I made a transaction of Rs 10000 but the money is debited from my bank account and it is not reflecting in my wallet. My order Id is-[protected].Please look into this matter and solve this as soon as possible.I am providing the bank transaction details for this transaction.It is almost 9 days since I had done this transaction. Please show me the refund status of my order.MY login id is -[protected].Your customer care does not give any satisfying answer to me.please refund my amount as soon as possible.