Paytm Mobile Solutions — Added 500 rs to paytm wallet but not received

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

Hey i added 500rs to paytm wallet in uber but the money is not added to wallet in uber as well as paytm wallet then what happen to money. And because of this when i am booking my ride it shows unable to book because of minimum balance how can it be possible whether i added 500rs to the wallet. Please rectify the issue and make it possible as soon as possible