Paytm Mobile Solutions — added money to paytm wallet but it was added as gift voucher

Website:

paytm.com

Transaction id [protected]

On feb 16th i added rs.1000 to my paytm wallet to send to my friend. But the money got added as some junk gift voucher which i can't use to send money to my friend. Now i have no way to even contact the customer support.

If i navigate to raise a ticket with contact us, then i have some 4 pre defined options for which there is some pre defined answers and no way yo raise ticket for gift voucher issues. And there is no way to speak to customer support in phone also. I dropped mail to [protected]@paytm.com and got reply this mail is not monitored. Frustrated.

Now i'm not able to transfer this money. This is completely fraudulent activity from paytm. Add this balance to my wallet account and allow me to send this money to my friend.