Paytm Mobile Solutions — Air tickets cancelled but refund not received

Address:Gautam Buddh Nagar, Uttar Pradesh, 141008
Website:www.paytm.com

My order id is, i purchased a air tickets on 15.5.17, this is new delhi to bali (Indonesia) round trip ticket.
But some my personal issue. I was miss my flight on[protected] amritsar to bali.
Next days i was cancle my booking.
And i was submit my cancel and refund reques. I have a email from paytmcare. They write in email within five days your refund will be credit in your wallet.
But till time no any amount havehave
Credit in my paytm and bank account
I have already submitted the pictures and required documents via email.

I was made assured that money will be refunded within 24 hours and is been 8 days, there is no solution.

Paytm is fake, and its customer care is worst. There is not even a toll free number.

Please refund my money.
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