Paytm Mobile Solutions — Airtel Recharge didn't happen

Address:

Jaipur Rajasthan

Hello,
I had recharged my Airtel Mobile 9xxxxxx1982, using the Paytm Mobile App on March 10th 2022. The payment was done using the Mobile No . 89xxxxxxx11. We got the message as 'Bill Payment Successful Rs 492'. However, the Airtel people didn't receive the payment. So I had to again make the payment.
Below are the details:

Paytm Wallet Transaction Id:[protected]
BBPS Reference Number: PT012069OZMFMRSV7091

Kindly track and let me know the problem. I am fine with either return or refund.
Thanks