Paytm Mobile Solutions — Amazon initiated the amount to my Paytm Payments bank but I still didn't get the money. Amazon sent this reference number 22561539

My name is Arbaaz Khan and I had ordered "Loop Group Female Mannequin" of RS.3, 999 in Amazon on 07 September 2022 and after 11 September 2022 I returned this order due to personal reason. And on 13 September 2022
Amazon initiated the amount to my Paytm Payments bank but I still didn't get the money. Amazon sent this reference number
[protected] and told me to fill charge dispute form but Paytm Payments Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent it's almost 9 months but still not get my money. My Account number is[protected]
Thanks you sir.