Paytm Mobile Solutions — Amount debited but not credited in the concerning account

Dear Team

I am Suman Thapa having mob no. [protected] c/o : Banglore, Karnataka, Hve transfer the amount through paytm wallet, amount got debited from the wallet & not credited to the third party account.
Amount of INR 4500, 4500 showing the pending status in wallet but amount is not there in wallet . I have raise the concern 4 times with the paytm but no helpful response i got from there. Its my harden earn money so kindly help me to get this back in wallet or transfer in the third party account which i tried to send.

Any help will be apriciated.

Regards
Suman Thapa
Mob no: [protected]