Paytm Mobile Solutions — Amount debited but waiting for operator confirmation

Address:	380008
Website:	www.paytm.com

Respected sir/madam,

This complaint w. r. t jio prime offer recharge of rs 303-/- (with promo code applied) for my job number:[protected]) where i have done the transaction on 6th April at 11:11 pm through paytm App. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number with order id [protected] and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same as of today (8th April 2017) from almost 36 hrs.
I expect the transaction to be successful and i must get the benefit of the summer surprise offer.

Payment summary : [rs 273 via Debit card + 30 discount for promo code paytmjio applied successfully on 6th April 2017 & paytm transaction number: [protected]]

Thanks & regards
Rajiv Ranjan