Paytm Mobile Solutions — amount debited from account but not received at source

13 sep '18 13 sep '18 inb/[protected]/paytm mobile solutions pvt ltd/uts
- rs102.12 dr

01 oct '18 30 sep '18 inb/[protected]/paytm mobile solutions pvt ltd/
- rs102.12 dr

For both above transactions, amount debited from my axis bank account but not received the recharge.

First recharge done on 13th sept and second on 30th sept.in both the transactions, amount debited from account but the uts wallet is not recharged.
Please take necessary action and reverse the amount in my account
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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