Paytm Mobile Solutions — Amount debited from wallet and not transferred to bank

Address:

Jaipur, Rajasthan, 302033

I have transfer amount to my bank account at 19-Dec -2016 11:34 money will not transferred to my account but amount will deducted from my wallet. it gets connection time out error. till toady status is pending.
i have send more than 10 mail regarding this but i didn't get any reply.

Transction ID : [protected]
email Id: [protected]@gmail.com

Please refund my amount to my wallet .

Thanks
Niranjan Kumar