Paytm Mobile Solutions — Amount deducted from bank but not showing in my payTM Wallet

Awantika Srivastava

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	PayTM

Hello Team,

I have added 500 rs on 12th Apr 2017 to my PayTM wallet. Money got deducted from my Bank account(AXIS Bank), however it is still not reflecting in my payTM wallet.

Name - Awantika Srivastava
Mobile Number - [protected]
Email Id - [protected]@gmail.com

Please correct it asap as it's been so many days now.

Thanks,
Awantika

+2 photos

Was this information helpful?

No (0)

Yes (0)

Apr 13, 2017

Ratnesh Bharti's response So please sir reply me.
Ratnesh
[protected]

Apr 18, 2017

Updated by Awantika Srivastava I have lodged one complaint as on 12 Apr 2014 500 rs got deducted from my account but same has not been added to my payTM wallet.

When one of payTM employee named Mahendra (employee id - PTM30741) called me regarding that he was asking about my debit card details and when I refused to provide my card pin he behaved very rudely and without solving my problem he just hang on.

When I have given screenshot of my transaction and also giving debit card number then what is the need of pin. And how can someone talk this much rudely to a customer.

Also he was not ready to provide any alternative. This is extremely shameful for a company to having a employee like him or having a policy who force customer to provide their bank details to solve any issue.

Related PayTM Mobile Solutions reviews

View all 20039 PayTM Mobile Solutions Reviews

Comments

Ratnesh Bharti

from Noida, Uttar Pradesh

Dear sir,
Maine 2 order kiye the mujhe vo return karne h. Order no. - [protected]
[protected]
App se bhi order return ni jo rhe h network error issue dikha rha h bar. Sir help me.
Reply as soon as possible.
Ratnesh
[protected]

Yogender Rohilla

from Amla, Madhya Pradesh

My below order is showing pending from long time. Money got deducted from my account, but recharge not done.No customer care number also to check.Didn't got any reply from the [protected]@paytm also. Recharge of Vodafone prepaid [protected] Order No: [protected] 12 April '17 5:42 pm

Varun AG

from Mumbai, Maharashtra

Please either confirm the order or cancel so that I can retry, but it is very painful to keep the Television / Set Up box on and wait for recharge to process successfully.

I have made the Transaction of 300 INR

Order No. is:[protected]

Rakeshq999

from Kolkata, West Bengal

Mera paytm no [protected] ye no kho gaya h.aur mera document me nhi h ye no.jab main log in kar raha hu to otp mang raha h.to kya kare sir?pls help me.
Contact me [protected]
Email- [protected]@gmail.com