Paytm Mobile Solutions — Amount ducted but not credited | |||
Wallet transaction ID is [protected] On 1st January 2017, I have transferred Rs 750/- in my nephew’s account. The details like Transaction ID and other details are mentioned in the attachments along with this mail. After various follow-ups, my issue is still not resolved. The way PAYTM IVR & Complaint resolution function behaves is absolutely pathetic. There are absolutely no robust Customer grievance handling mechanism in place to satisfy customers. I must say that the amount of time the customer care spend to resolve queries is very disappointing. There are no escalation matrix available & there are no details of Nodal authority & appellate authority mentioned in the website. I would urge all seniors to please look in to the same and resolve. Was this information helpful? | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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