Paytm Mobile Solutions — Amount not reached to the receiver still balance got deducted and irony is customer care has blocked my email account as i was mailing for the same

Address:	Gautam Buddh Nagar, Uttar Pradesh, 400411
Website:	paytm.com e commerce

I had paid a Mobile no through paytm ..receiver did not receive the amount..on mailing customer care they told maybe accounts need to be merged then u will receive immediately..I told receiver to merger her account..ie one account having. Mail id n phn no..still amount did not reach ...on this disappointment I asked the team to return my money to my bank account ..they asked for details in pdf..N now when m providing the same I get to know there is a donot reply mail..that paytm has stopped entertaining this mail id..and on calling the customer care no ..there are so much of options..we go till end ..N see there is nothing for us here n then on ending the call u have ur 10 rs cut for nothing !