Paytm Mobile Solutions — amount not refunded from paytmsdk

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:paytm.com

I booked a ticket via Paytm gateway using my debit card and can see the status of the amount refunded to PAYTMSDK on 12th January.
However, the amount has not been credited yet to my bank account. I do not have any information or current status of this refund as of now.

The process is really taking long and is disappointing for a customer wherein he/she does not get the money in more than 7 days as well.
Request you to please look into this matter on an urgent basis and credit the amount as soon as possible.
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