Paytm Mobile Solutions — amount still not refunded

Website:Paytm

Product return picked by the agent and the refund amount initiated to my register number on dated 22/03/2018. But the refund amount of rs.849 still not credited by the paytm to my account or to my paytm wallet according to their promise. It was already 5 days passed and i hav cantact with bank also their is no any fault from their side. And whenever i m trying to contact to customer service to rissolve my issue no service number being connecting. All the no. Provided by the paytm on use.
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My account no. [protected]. I have cash back rs.100 but i can't use it. i am very disappointed your service and what i do6

I have 7000 in my paytm account I don’t know the reason why they blocked it i am out of station I don’t have money right now am in big trouble I tried to contact Paytm from the morning fro fb Twitter Paytm e-mail but no response from the Paytm now what should i have to do i need money urgently

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