Paytm Mobile Solutions — an amount of rs 4402 vanished in one day without using it

Address:	Mumbai City, Maharashtra, 400005
Website:	Paytm

I had used my paytm payment on 30 mar 2018 at 1852 hours and my paytm balance was rs 4402 but on 31st mar when i was to make payment for my mobile recharge the balance shown in paytm passbook was zero. Not able to contact customer care to speak to someone. Even when i downloaded statement for mar it is showing transactions till 28th mar.. No transaction of 30th is shown whereas i used paytm for payment on 30th mar last.. Where did my money go. Kindly check and refund..
Upinderjit kaur