[Resolved]  Paytm Mobile Solutions — Bus ticket refunds amount

Address:Chennai, Tamil Nadu, 690067
Website:paytm

Hi,

Kindly inform to you i have booked 2 ticket Chennai to Rameswaram outgoing and incoming through paytm site..but boarding points address (shoinganallur water tank) wating time 9.25 pm to 12.pm but bus not came at the boarding points ..then call to paytm customer care and discussed the issue. So request the cancel the visit plan both ticket.. and told to customer care team within 24 Horus refunds the all amounts..so requst to you please helm us..
Please find the attachment detail..

Note: Added in taxi fare incoming and outgoing..@rs 505/
+2 photos
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Sep 15, 2016
Complaint marked as Resolved 
Paytm team mail.. On Sep 10, 2016 11:16 PM, "Paytm Care" wrote: Dear Customer, Greetings from Paytm.com ! Thank you, for contacting us. We would like to inform you that we have forwarded this issue to the concerned team. You can expect to hear back from us within 24 hrs with an update on this issue. For any future communication, please refer your ticket no. 06689399 and we would be glad to help you . We assure you, the best of our service. Regards, Paytm Care Team
Sep 15, 2016
Updated by vk33994
Paytm team mail..

Hello Vinay,

Sorry for the inconvenience caused against the Order Id: [protected].

We will ensure that we fix the issue of bus is not arrive and refund.

We are looking into this and will get back to you with an update in next 24 hrs.

We appreciate your patience.

Thanks and regards,
Paytm Care

Disclaimer : ""Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications."""
Sep 22, 2016
Updated by vk33994
Dear Sir, .
Paytm team Only srnd rameswaram to Chennai refunds.. and pending Chennai to rameswaram amount so kindly requst please send the refunds...
Last 12 days gone...
Please do the needful...
Thanks
Vinay
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