Paytm Mobile Solutions — Cannot get Gold delivery

Looks like Paytm digital gold is a scam. I ordered physical gold from my digital gold locker, but, always they refund my money back by cancelling my order. Looks like they take money and use it for company financial circulation, when we order real gold, they don't want to take out our money from their investments. Will check with customer care and lodge a complaint in consumer court soon.