Paytm Mobile Solutions — cashback not received of 5750 rupees

Address:Bhilwara, Rajasthan, 311001
Website:www.Paytm.com

I have ordered iphone 6 from paytm on 16 of aug and they have promised to give cashback of 5750 after the shipment of my order in 48 hours but now i have recived my order and it has been 4 days they haven't given me my cashback and even they aren't replying of my mails and sms what can i do now please help me even they didn't have any contact no. Or helpline no. And they have one but they are not repling on it
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information