I have made a transaction at Tata 1mg using Paytm wallet where cash back for 100/- was promised. it was mentioned it will be credit on 24 hours. transaction was done on 19th Sep, still the cash back is showing as pending with same message will be credited in 24 hours. The Paytm chat is useless as it keeps giving random answer even when asked for cash back query, it gives anwer about deals. i tried reaching out to customer care and it is all IVR response and never reaches any customer care agent/ resolved issues and routes back to paytm assistant on app
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