Paytm Mobile Solutions — deduction not credited in paytm account

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Paytm

Sir/madam
Today on 6/12/17 i was recharging jio number [protected] through jio app using paytm mode, as there was only 15 rs., i deposited rs. 483 from my saving bank account to paytm to get recharge of rs. 498...But transaction was shown as unsuccessful.. Thereafter i tried it again through paytm app itself, so i deposited rs. 498 in paytm wallet again and the recharge was successful... But in my earlier transaction which was shown unsuccessful, rs. 483 has been deducted from my account. Neither this amount is used for recharge nor it is there in my wallet as it is showing my wallet account as nil. My saving bank account is showing that rs. 483 has been credited to my paytm wallet but my paytm wallet is showing balance as nil. You are kindly requested to update my paytm wallet as per amount stands deducted from my saving bank account.