Paytm Mobile Solutions — Deduction of charges on cancellation of delayed Order

Address:

Ahmedabad, Gujarat, 382415

Sir, I placed an order for Oppo Neo-7 Black on Paytm on 21st February 2017, but till 23rd Feb there were no update in order and paid via credit card at the time of placing order. we called up in customer care to ask for the order status and they said it will take almost 15 days to deliver the same, they also said there will be no cancellation charges for the same. so we cancelled the order.
now they have deducted Cancellation charges without intimating .