Paytm Mobile Solutions — Deduction of Money without my knowledge

Address:	Gautam Buddh Nagar, Uttar Pradesh, 110020
Website:	PayTM

I have recharged my Paytm account with Rs. 500 on 31st Dec'16 & on 1stJan'17 without my knowledge they have deducted my money from the account stating "Little Internet Trideal Order" - (Wallet txn ID - [protected]) . I have raised the concern with Paytm but instead of listening to my concern they want me to follow up with the mechant and get their consent in writing for refunding the amount.

I request the concerned authorities to take strict disciplinary actions for such forgery and fooling to the customers and pursuing fraudulent activities causing immense mental disturbance & loss of time in following up with the company.