Paytm Mobile Solutions — defective repacked mobile from paytm order

Address:

Delhi, 534448

Hello Paytm Support Team,
I have placed order for Mi A2 mobile at paytm with order number : [protected], I have received the phone on and it is a defective product, Charging is getting drained in few mins after 100% charging, checked again after full charging, but same problem, Its looks like the phone already used and rejected by some others, The seal of the box is also looks like re arranged, I have packed the mobile in the condition as i get and placed the return request on 21'st October, till now i didn't get any reply from your side and Return status still showing "return requested" and still not approved, Now i have checked the seller feedback he cheated so many of paytm buyers by sending repacked mobiles, Why you are encouraging these type of fraud sellers that it will drag down your reputation, Please arrange my return pickup ASAP, and refund my amount i will place order for another mobile, When i tried to call your customer care numbers they are saying numbers not in use :[protected] and[protected],[protected], all are not getting connected, Even mail bounced back when i sent to your mail id: [protected]@paytm.comHope the response from you soon...