Paytm Mobile Solutions — Delay in Refund for me

Address:

121006

I booked two tickers with paytm but for some reasons i have to canceled the tickets, they promised a certain amount of refund which would be credited back to the Paytm wallet. Rep whom i spoke with never informed that half money would come in wallet and remaining would be credited back to my card. It has been almost a month that money has not been credited to my card. Initially when i raised the tickets some un educated people keep on responding to me stating we have refunded the money, they were not understanding that the refund i was asking is for Credit Card

VERY HIGHLY UNPROFESSIONAL BEHAVIOUR BUT PATHETHIC CUSTOMER SERVICE