Paytm Mobile Solutions — dominick's r. o. bowl + spun candle = spanner key for water purifier thru order no. [protected].

Address:	110070
Website:	PayTm

It is really disgusting that paytm does not have a good customer care support. Neither your phone numbers are working nor you guys are accessible on any number.

I ordered a domnicks r. O. Bowl + spun candle = spanner key for water purifier thru order no. [protected].

I have returned that item today because it was not suitable for my r. O. System.

In this packet the supplier had sent white colour spanner instead of black which is shown in the picture.

I do not understand why my return request is rejected. I object because:

1. Your courier guy did not open the packet before delivering me meaning i did not check what the supplier had sent me.

2. It is a brand new spanner. What difference does it makes if the colour is white.

Secondly i mainly ordered for r. O. Bowl not for spanner. It was just like a freebie with it. Infact i did not want it. I ordered for the candles separately which i have kept.

I fail to understand that you are not customer friendly site because rather than trusting your customers you are trusting your supplier who is a cheat and doing fraud for such small things. He is lying because he does not to refund my money.

I am a regular user of paytm and if you do not refund my money i will definitely lose my trust on your site.

Pl call me on my mobile number [protected] because i have tried your customer care numbers at least 50 times before writing to you.

Thank you.

Suman jain
[protected]