Paytm Mobile Solutions — E gift card

Address:110053
Website:Paytm

I place an order for E gift card for my friend and she got it with information written in it that she has got card from this and with the following message and with the rules and terms and condition but she didn't get the card number and pin. Then how will she use it. I contacted paytm but i am not satisfied with their customer service their response is so poor and even no phone number they have by whivh i can talk to them. I tried so many numbers but no option of talking to a customer executive
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information