Paytm Mobile Solutions — fake paytm offers at ratnadeep super market

Address:Hyderabad, Andhra Pradesh, 500084
Website:www.paytm.com

Paytm announced two offers on purchases at ratnadeep supermarket in kondapur, hyderabad. One offer in august of around rs 75 cashback of spending rs 1500 or more and another of 15% cashback in november.
I have availed both the offers and never got cashback.

When i mail them, they are asking me snapshot of the offers. Ratnadeep already removed them when i went to take the snapshots. They have the offer listed on their website at this link https://goo.gl/ehtxhH but still asking me for snapshot.

Their customer staff is undertrained and they are of no use. They cant understand what we are trying to say. They argue without understanding what we try to convey. Regarding second offer they say the offer is expired. When i check at ratnadeep supermarket, they said it is valid. They also said call paytm to get the cashback and apparently many users complained to them that they did not get cashback for the above offers for transactions done at ratnadeep. I have opened two ticket reference numbers 44880397
44906251 and they are reallu wasting my time

Please be aware of this
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Dec 04, 2017
Updated by avuphani
This is the reply from PAYTM:

Hello Phani,

This is with reference to your query regarding cashback against payment made using Paytm wallet.

You are unable to avail the cashback offer as the offer has already expired on 31 March 2017.

To know about the latest offers on Paytm, suggest you to visit Paytm website.

If you have any queries, please reach out to us.

Regards,
Paytm Care

However the link https://goo.gl/ehtxhH says different thing. Disappointed with these guys
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