I had placed order with Paytm having [protected] and it was being shipped by Xpressbees courier. Xprexxbees shows order delivered but no one delivered ordered. Contact number was given for Deepak as a courier delivery boy. I called him so he said, mistakenly it has been updated on your order as it was to be updated on other order. So your order will be delivered tomorrow. I called him and other day so he said contact company as we do not have any order for you. Contacted xpressbees they said that they are logging the complain. No action has been taken yet by them it has now been two days. They have embezzled my packet my order and harassing me whenever I called him to get the status. Paytm has given 24 hours contact number but then never available on the phone I tried multiple times to contact Paytm about it but they are never reachable due to high call volumes. I went tried to contact them at 5 a.m. in the morning and finding the same message on IVR that due to call volume how are represented you are busy at the moment so it seems it is fake because at 5 p.m. I don't think that Paytm number should be that much busy. Nobody is there from Paytm or xpressbees to look into this matter my money has been taken out and I am left with blank hand. Was this information helpful? |
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