Paytm Mobile Solutions — False information displayed by Paytm

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Paytm.com

On 9th Of April 2017, i booked a flight ticket for my father from Bangkok to Guangzhou(China) on 11th April in the name of my father (Thanneermalai karuppiah). The order number is [protected]. Before booking when i checked the details of the flight it was mentioned as Refundable Ticket, i went ahead and booked the ticket, but after booking when i got the booking confirmation over the mail it showed that ticket is non-refundable. Since my father was not sure of the dates when he was travelling he asked me to cancel the ticket on the same day and hence i cancelled the ticket on the same day.Now when i asked for refund, the paytm executive is saying that they can refund only the Unused taxes and not the ticket fare as the ticket was a non refundable ticket. Now my concern is, if they had shown the ticket is non refundable before booking itself then i wouldn't have booked the ticket but they showed a misleading information that the ticket is refundable and after booking they say it as not
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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