Paytm Mobile Solutions — False promises and unprofessional customer care

Address:Mobile genic

I was using Paytm swipe machine for more than a year
Opened a new shop paytm sales person visits and i was ready to take Life time machine for 5, 000 and i payed on the spot only i wanted was new shop name and adress on the new machine which was not done even after 60 days of purchase contacted person who sold this to me refused to give solution and gave me his TL number he again took another 18 days still no solution then TL gave me his manager number who was way to rude
Still Waited for another week no solution was done also the sales guy gave me sound box saying only 1 rs per month and after 2 days 125rs from my payout was deducted stating sound box maintaince fee and i gave sound box back in 3 days but paytm did not deactivate it and for 3 month straight 125rs deducted also while taking life time machine i request them to deactivate and surrender my old rental machine which again for 60 days not been picked up and 470 +18% GST kept on deducting from my paytm payout Calling paytm service centre was another pain the word u say i need refund u will be placed on hold and call we be discounted after a long hassle i gave my both machine back the new machine i didn't even used for a month because name of shop was different not a single ruppe is given back to me all verbal complaints is done on customer care but yet no solution
Paytm give Target to their sales team but dont train them enough to teach customer they are just behind number of sales
Its my humble request to any merchant dont go for paytm
I was a paytm merchant for more than 1.8 years and my daily sales were more than 50k as paytm loosed its valuable merchant but no remorse to them
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    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
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    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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