Paytm Mobile Solutions — forced to use voucher and not transferring it in wallet

Address:

Mumbai City, Maharashtra, 400092

When i added the money via credit card to patym wallet, because of fault of patym it went into gift voucher of 5000/- inr.

Which patym agreed to transfer back in wallet. Before 21 feb.

Now they say. We can't and u have use the voucher.

I request you please take legal action against patym.

This is not right.

I have tried again and again.

I contacted my credit card company even they said we have a mail from patym on the technical issue of money going in voucher

Please resolve the issue and take legal action against patym