Hi Team,
Really disappointed to share my worst experience with Paytm om 30th dec 2018 night . I have always been a very loyal paytm user but after this incident I won’t suggest using paytm to any of my friend.
Last night we booked bus tickets for Haridwar to Delhi for 11.55 pm and at 10.00 pm when we reached the locayion provided by the operator was very isolated and dark, We tried to call the operator but call was unanswered and we were unable to contact anyone.
after an hour of panic and constant trying we were able to reach one operator who said that the particular bus service which we paid for has been deactivated since six months.
After hearing this from bus operator we called Paytm again but the officials did not not trust on us and asked to wait for the bus till its departure time i.e 12 pm and asked to search the bus to different location near to Laltara Pul. We were 4 boys and 2 girls and we were still hoping and trusting paytm we waited for the bus at our location. 2 friends of mine went for searching the bus but were helpless as at that deserted place they unable to locate even a bicycle.
After a couple of minutes we have been asked by one of the girl in our group that 2 guys in bike were staring and commenting. So we reached the location and cleared the zone because it was too late. In total grief I am writing this as only we are aware of how hard time we have suffered because of the negligence by such a renowned site.
When called the customer service, no body was ready to even talk or entertain.
I do expect a call or refund for the fake services provided or else I would be forced to seek legal help.
Thanks and regards,
Manushdeep Was this information helpful? | 
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