Paytm Mobile Solutions — Fraud Transactions on CIBIL report from Paytm

Address:

1509/2399, Bhimeswar Marg Lane 15, Bhubaneswar 751002

I wanted to experiment Postpaid on Paytm and applied in Dec 2021. Later I found it not useful and asked them to close my account after paying the balance on that account.

Now, in my CIBIL, I see I have defaulted repeatedly on payment to Aditya Birla F L for Rs. 500..This ABFL account was thru Paytm when Postpaid was enabled.

I tried to reach Paytm 24x7 but their "chatbox" asks predefined questions only. No option to enter your query to submit or reach to customer support person. I send email to [protected]@patym.com and no response. Their phone number just hangs up saying lines are too busy.

I just want to pay that amount and get CIBIL credit report corrected. My repeated emails has no response from them. Its been 15 days, and I am suppose to pay interest for their delay