Paytm Mobile Solutions — from not solving problem and doing practices to suck money from balance.

Its been a day i recharged my landline by using patym app and recharge is showing processing from last 24 hours and i m not able to cancel my order to get back my money and while doing complaint on their registered complaint no they make me wait for 20 minutes as its not a toll free no so they that they can suck all the money from my balance and after it not solving problem and by doing complaints they have sucked my 50-60rs balance i don't know why they are doing such practices at last i did't got my problem solved and my money is with them and 50-60 rs balance they have sucked..