Yesterday (21st auguest 2021) I have filed the complaint regarding 10g gold purchased from the Paytm in consumer complaints.
Today i received the call from Paytm (they have introduced himself from Paytm) and asked me about the complaint and said my purchase details (that 10 g gold).
He said i'm having 25 % cash back offer when i purchased. And generated one message and asked me to complete the process.
In that message shows 12500 rupees (25% cash of my purchased amount). when i clicked this like it tooks me to paytm page and and got the option to pay the amount.
I questioned them that why should i pay. He promised that this is just verification purpose and money will deduct from my account and will get credited in few seconds. I asked him to verify with minimum account and generated one more message with 2000 rupees. I paid and deducted amount from my account. Immediately he disconnected his call.
I called him again and told..he said his system is showing transaction got failed and money will get back with in 2 hours. But nothing happened and he is not reachable.
I don't know how to take this incident forward. I dont want to get cheated anybody from these people... Here doubt is they have taken my message from consumer complaint portal and reacting immediately with some story to cheat the people... Was this information helpful? | 
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