Paytm Mobile Solutions — hotel booking

Website:PAYTM

I have booked a hotel on paytm which had a marked tag of "flat 40 % cashback" without any reference of any terms and condition or any promo code needed to be used and after completion of booking and paying the full amount the company is not giving the cash back on the pretext that you should have entered some promo code. After constant follow up they are not agreeing to provide cash back or make a cancellation and refund my amount. I have been following right from the next day of booking.
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    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
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    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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