Paytm Mobile Solutions — i didn't get my order, it's been 3 months

Paytm Mobile Solutions — i didn't get my order, it's been 3 months

D Dadapeer MN from Chirala, Andhra Pradesh

I placed order in paytm, of a flip cover with my paytm account [protected]. I received a wrong order. So, i returned the product for replacement. Neither it was replaced or refunded. It's still in processing. I am very disappointed for this. And am fed up to reach paytm customer care. There is no number to talk with the paytm customer care. I am expecting to resolve my problem as soon as possible. My order number is [protected]. My phone number is [protected] +1 photos Was this information helpful? No (0) Yes (0)
Dec 18, 2017 Updated by Dadapeer MN Can I know when the problem will be solved? Please solve the problem as soon as possible sir. It's been 3 to 4 months. Dec 19, 2017 Updated by Dadapeer MN Still I didn't get any call from them. They are such negligence and irresponsible towards the customers Dec 19, 2017 Updated by Dadapeer MN The customer care number is also not working Dec 19, 2017 Updated by Dadapeer MN Today I got a call from [protected]. He said that, he is from paytm. And he is gonna refund my amount. He asked me to tell the details of my card. I said my debit card details. And my card bank name. He asked me the amount of which I have to be refunded. I said it was 284. He asked me to tell the otp, which was came to my mobile. There it was a online purchase of 2284 rupees, thru Wibmo payzapp. I declined his request, and threaten him of registering a police complaint against him. Hope, this fraud by paytm app is solved as soon as possible. Thanking you Dec 20, 2017 Updated by Dadapeer MN Sir, today also, I didn't get any reply or refund from paytm sir.
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