Paytm Mobile Solutions — I have mobile recharge of jio on 16 july 2018 of 399.00 irs my balance deduct from my account but recharge not done pl refund my amount

Address:

Jammu, Jammu and Kashmir

Mob recharge deduction wrong I have recharge my Jio phone on 16 Jul 2018 of 399.00 Rs balance deduct from my account but recharge not done playing refund me my amount.My patm vallet balance deducted but recharge not done.