Paytm Mobile Solutions — I have send the money to other contact number through paytm but that number didn't get the money yet

Address:	Bangalore, Karnataka, 560029
Website:	Paytm.com

I have send rs 10, 000 to [protected]. Rs 5000 at a time. And get the txn id:[protected] and other txn id:[protected] but the contact number dint get the money to their wallet. I send it on 11 april, 2017 at 03.11pm from [protected]. Please see to my request send the money as soon as possible.
I tried calling paytm customer care but i can't able to get to them. It's been more than 1 month no action is taken regarding this. So i have attached the transaction details to this message. Please transfer the money to my number or else to the same number in which i have transferred the money