Paytm Mobile Solutions — Illegitimate late fees applied

Address:

India

I reset my phone yesterday 7th december and install paytm app again...and tried to login but didn't get any otp after few times my account has been blocked and cannot able to login and repay the paytm postpaid amount of ₹3106 next day today they charged a late fees of ₹590. There is no option to contact any costumer care about this issue. Please help me to waived off this illegitimate late fees it is not my fault if i cant able to login my account