Paytm Mobile Solutions — I'm complaining about an online order for which i paid using paytm wallet

Hi,

On saturday 24th june, i placed an order for himalaya product of rs. 351.47 from their app and made the payment using paytm. The amount got deducted from my bank account and i even got confirmation sms from paytm for the order id - 570954 but i didn't got any confirmation from himalaya so i tried to reach paytm in order to know the status of the order but it's telling me that this order id is invalid. Now i have no idea whose mistake it is and where exactly my order is stuck. Please help me with this.