Paytm Mobile Solutions — Irctc money cancel ticket refund not receive till payment via paytm

Please do return my irctc cancel ticket amount booked via paytm
app., as it been more than week making follow up on paytm app.
But haven't get satisfactory answer till date.

Irctc Ticket Detail:-
1.Ticket from Dhanbad - Delhi
2. PNR [protected]
3. Booked On 12feb22
4. Cancelled On 20 Feb22
5. Rajdhani Express Train No 12313
6. *Cancel ticket Amount not received*
7. Paid amount by, IDBI BANK
A/C no. _[protected]_

Bhagalpur Bihar ₹7331.50/-
Transaction Detail :- IPAY/ESHP/PAYTM PAYMENTS/[protected]/[protected]
Please Do the needful, and refund my cancel ticket irctc amount asap.