Paytm Mobile Solutions — Item not delivered but status shows delivered

Address:122005
Website:paytm

I am writing with reference to my order no. [protected] which was placed on paytm and hasn't been delivered to me while the system shows the status as delivered.
This is highly disappointing for me as it's been long since i have been following up with paytm regarding my order and they have not been able to solve the problem yet. I tried calling customer care number multiple times and they gave the same answer that we have forwarded the issue and it will get solved and cut the call. I am not getting any reverts on the mail too since monday.

I still have not received my order and i am waiting for the proof of delivery from their end. Request you to kindly solve the matter asap. Either get the item delivered or kindly refund my money in my account. I cannot wait for long to get this issue fixed.
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I have ordered watch and replaced and after 7 days it was not credited to my account do the essential things otherwise I will file suit at consumer court

I am writing with reference to my order no. [protected] which was placed on paytm and hasn't been delivered to me while the system shows the status as delivered.
This is highly disappointing for me as it's been long since i have been following up with paytm regarding my order and they have not been able to solve the problem yet.
I still have not received my order and i am waiting for the proof of delivery from their end. Request you to kindly solve the matter asap. Either get the item delivered or kindly refund my money in my account. I cannot wait for long to get this issue fixed.

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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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