Paytm Mobile Solutions — Loan Amount not updated

I recently applied for loan first emi was deducted even after I made full closure payment after speaking to customer service bot. I paid 209, 341 via RTGS for loan cancellation but Amount still not reflected. Tried contacting nodal officers, customer service but no response in last 20 days. Kindly close the loan and update the amount.

Customer Full Name : Priyanka Rajput
D.O.B : 21/05/1994
Location : New Delhi
Loan A/C No - DELPPL[protected]
Date of Transaction:[protected]
Amount: 209, 341
UTR No.: ICICR[protected]
NAME OF BANK: ICICI BANK