Paytm Mobile Solutions — Lost money

Address:	New Delhi, Delhi, 391240
Website:	Www.paytm.com

Respected sir
I hitesh machhi having accpunt in paytm.
When My friend send me 3000 rupee to my paytm wallet then it shows 3000 rupee in wallet.
When i transfer it to my bank account then automatically 3000 rupee cut from my bank account so and bank statement shows 3000 rupee cut and also paytm wallet shows 0 rupees.
In paytm wallet every transactions shows pending and today it shows finish but no money return in bank as well as paytm wallet.
Now please tell me what to do...i already lost 6000 rupee.
Please help me.
Today 3 days done but there is no response...i complain everyday but still no response.