Paytm Mobile Solutions — Money 387 not refunded

Address:	Chennai, Tamil Nadu, 600119
Website:	Paytm.com

I did try to pay swiggy from my registered number [protected], but transaction failed and my order did not get placed. But money was deducted from my bank and paytm account. Swiggy said they have not received money and it's with paytm. Bank says it had transacted money to paytm. Paytm has not been reversed my money yet. It's been 15 days.i don't know what to do. Hopefully this will help