Paytm Mobile Solutions — money debited but not showing in paytm balance. need refund

Address:

Mumbai City, Maharashtra, 400063

I was paying my electricity bill when the transaction failed due to some issues. So i tried again and the bill got paid. But i got an smss saying the money had been deducted twice from my bank account. The amount didn't show in my paytm balance neither did i get a refund. Since the first transaction was a failure and the amount wasn't added to my paytm balance either, i want a refund of the amount at the earliest.
Hope paytm looks into the matter as soon as possible and takes quick action.