Paytm Mobile Solutions — money deducted and no response

Address:

Pune, Maharashtra, 411033

Hi paytm team,

I am writing you with very disappointment that, there is no customer service provider by you, where user can call and submit his issue. All those numbers are just useless.
Since more than 24 hours my recharge is showing processing and there is no option to cancel it. Also there is no response on issues i raised on paytm app regarding the same.

My order id is [protected] which is a 398 recharge on idea mobile number. Please help me resolve the issue so that i can at least do another recharge from somewhere else.